News

Four Ways to Deal with Bots in eCommerce Sites OuterBox Solutions, Inc

The Best Ecommerce Chatbots for Your Website +Examples The purpose of training the bot is to get it familiar with your FAQs, previous user search queries, and search preferences. When the bot is built, you need to consider integrating it with the choice of channels and tools. This integration will entirely be your decision, based

Four Ways to Deal with Bots in eCommerce Sites OuterBox Solutions, Inc Read More »

Which Tools Do Customer Service Representatives Use? Software Career Guide

Why Hire a Customer Support Virtual Assistant? Our Guide Additionally, when SOPs are designed to be flexible, they can be adjusted as needed according to each client’s requirements. It’s imperative that virtual CSRs perform duties as if they are a part of the client’s business. This means getting to know their procedures, learning how they

Which Tools Do Customer Service Representatives Use? Software Career Guide Read More »